Your questions answered

FAQ's

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Arrival

Adults

Before you book your stay or event with us you may have some questions.

We would much rather you gave us a call so that we can help in person, but if you are in a hurry then just click on the questions and answers below.

Hotel

Where are you located? What do you offer in your bedrooms? Are you a hotel for leisure or corporate guests? Do you take dogs?

Donnington & Co. is delighted to welcome dogs into selected bedrooms. Our Dog Friendly Rooms are of a good size, and have easy access to the outside area. There is a £30 per dog per night charge to have your dog stay with you. Whilst we find most dogs to be extremely well behaved during their stay, we kindly advise that guests will be liable to pay for any mess or damage caused by their dog.

What is there to do in the local area?

A Gin Tour- Bombay Sapphire Distillary

Pop to a Palace – Blenheim Palace

Visit a Castle - Highclere Castle

Stroll to a Castle – Donnington Castle

Visit a Castle – Highclere Castle

Day at the Races – Newbury Racecourse

Pop to a Palace – Blenheim Palace

Run for the forest – The Living Rain Forest

A walk in the Park – Welford Park

Getting up close to the natural world - Marwell Zoo

When booking, do you need to pay a deposit? What is your cancellation policy?

For no charges to be made, you must cancel 24 hours prior to 2pm on the day of arrival.

For cancellations outside of the designated cancellation period and non-arrivals you will be charged in full for the first night of your stay.

No deposit needed, simply provide a credit/debit card to secure your reservation with a pre-authorisation taken on check-in.

Advance Purchase Rates, packages and promotional rates: pre-payment to secure our best rates at the time of booking. Payment is non-refundable and non-transferable. With this in mind, it may be advisable to take out holiday insurance.

Spa

What type of treatments do you offer? What facilities do you have? Do you offer Spa days and Spa Breaks? Can you accommodate a group in the spa? Do you have a gym? Do you offer gym membership?

Food

How many rosettes do you have? Do you serve afternoon tea? Do you serve lunch? What dinner options are there? Do you have a Bar menu? Do you have a special children’s menu? Do you cater for vegetarians and vegans and other dietary requirements? How many wines do you have? What options do you have for private dining celebrations? Do you cater for christenings, anniversaries, birthdays and wakes?

Weddings

How many rooms do you have for a civil ceremony? How many can you accommodate for a civil ceremony or wedding breakfast? How many bedrooms do you have for our guests? Why choose Donnington & Co. for your wedding?

Golf

How many holes does your golf course have? What facilities do you have? Do you cater for golf groups?

Corporate

How many meeting rooms do you have? What does your Daily Delegate Rate include?

Hire of meeting room for the day time. All meeting rooms benefit from air cooling, natural daylight plus the added benefit of external patio breakout areas.
Unlimited coffee, tea and refreshments throughout the day.
Morning and afternoon breaks.
Unlimited conference consumables such as pens, paper and mineral water
Complimentary WiFi internet access in your meeting room.
Support and advice from a dedicated, specialist event co-ordinator prior to your event.
Dedicated conference team during your event.
Complimentary on site car parking.
2-course fork buffet lunch served in the restaurant or finger buffet lunch served in the meeting room

What does your 24 hour Delegate Rate include?

Hire of meeting room for the day time. All meeting rooms benefit from air cooling, natural daylight plus the added benefit of external patio breakout areas.
Unlimited coffee, tea and refreshments throughout the day.
Morning and afternoon breaks.
Unlimited conference consumables such as pens, paper and mineral water.
Complimentary WiFi internet access in your meeting room.
Dedicated conference team during your visit.
Support and advice from a dedicated, specialist event co-ordinator prior to your event.
Overnight accommodation in a Classic Bedroom.
Complimentary on site car parking.
Complimentary use of Health Club facilities.
Reduced green fees at the Donnington & Co. Golf.
Post event evaluation with the events team.
2-course fork buffet lunch served in the restaurant or finger buffet lunch served in the meeting room.
A 3-course dinner and full English breakfast served in the award winning Press restaurant.